SENIOR CLIENT SERVICE EXECUTIVE (SENIOR ACCOUNT EXECUTIVE)

No. 46 Lang Ha Street, Dong Da District, Hanoi, Vietnam

About the Role

This position will need to be able to manage projects, manage teams to deploy projects working with customers. Senior Account Executive will have opportunities to meet and work directly with leaders from C-Level of brands, implement branding and communication projects, play an important role in coordinating and implementing the projects.

Requirements

Job Requirements

  • Execution and administration of projects after pitching wins. Work directly with customers to implement projects, ensure the campaign is executed according to the set plan, and achieve the campaign's goals.

  • Guide and train team members in project management skills, improve professional capacity.

  • Maintain relationships with customers, take care and promptly respond to project requirements, and advise customers on the best solutions.

  • Manage project finance, control project costs and cash flow.

Competency Requirements:

  • Understanding of marketing/branding/communication, 3-5 years of experience in related fields.

  • Able to communicate in English and work with foreign partners

  • Deliverables mindset, business mindset, customer service mindset, open mindset

  • Proficient in office tools

  • Ability to manage projects, ability to lead, manage & coordinate the team.

  • Have good communication skills, time management skills, and problem solving

  • Good presentation skills, negotiation and persuasion skills

​Benefits

  • Fixed salary: 12,000,000 – 16,000,000 VND/month depending on capacity.

  • Bonuses according to successful projects.

  • Travel with company every year.

  • Pay social insurance according to regulations.

  • 12 days of annual leave + 1 day of birthday leave

  • Receive training in self-development skills and professional improvement programs.

  • To participate in professional events, meet experienced people, and expand networks.

  • Access to a variety of fields and industries, improve professional knowledge and life

  • Professional, supportive working environment, open-minded culture and deliverable mindset.